Christmas Tech Support: Trouble with the Star - 20-Minute Version

Summary

In this hilarious and heartwarming 20-minute Christmas play, the three wise men—Melchior, Caspar, and Balthazar—set out to follow the Star of Bethlehem. But their journey takes a modern twist when technology gets in the way! From a malfunctioning GPS and glitchy star-tracking app to a tablet that won’t turn on, their faith is tested in the funniest ways possible.

When all else fails, they call Heavenly Tech Support and meet Gabriel, a cheerful angel who helps them “reboot their faith” and rediscover that the brightest light doesn’t come from a screen but from the Savior Himself.

Filled with witty dialogue, physical comedy, and a powerful message, this play leads the audience from laughter to reflection. The story ends in Bethlehem, where the wise men finally reach the manger and realize that wisdom isn’t about knowing everything—it’s about trusting God to guide you.

Perfect for Christmas church programs, youth drama nights, or family services, this play balances humor, heart, and the timeless message of Christmas: Christ is the light that never fails.

Cast of Characters

Melchior – The practical but stubborn wise man. Thinks his outdated GPS can outsmart divine direction. Loves being “in charge,” but learns humility by the end.

Caspar – The tech-savvy one, glued to his smartphone. Quick-witted, sarcastic, and prone to overcomplicating things.

Balthazar – The lovable, clueless one. Struggles with his tablet and provides most of the slapstick humor, but delivers surprising wisdom in the final scene.

Gabriel – The “Heavenly Tech Support” angel. Bright, upbeat, and full of comedic timing. Brings both humor and heart, reminding the wise men—and the audience—what faith really means.

Narrator – Guides the audience through the story, offering biblical context and occasional commentary with humor and reverence.

Mary & Joseph – Appear in the Bethlehem scene. Represent calm and faith in contrast to the wise men’s chaos. Their gentle presence grounds the story and delivers its emotional core.

(Optional Roles)

• Heavenly Operator Voice – The prerecorded “Tech Support” voice.
  
  

• Sound & Light Assistants – For comedic effects like blinking stars, ringing phones, and divine notifications.
  
  

Production Notes

• Setting: A flexible two-scene setup (Desert + Bethlehem). The “star” can be a simple light or projection.
  
  

• Props: Tablet, smartphone, GPS, headset, clipboard, gift boxes, manger scene.
  
  

• Tone: Family-friendly humor with moments of reverence.
  
  

• Suggested Age Range: 11 and up (adaptable for youth or adult performers).